Refund Policy

Refund Policy - Bodegas Chirripó SA

Dissatisfied with Order:

At Bodegas Chirripó SA, we strive to offer the highest quality products and guarantee customer satisfaction. If for any reason you are not satisfied with your order, please contact us at:

  • Email: info@fincasantae.com
  • WhatsApp: +506 7007-6130

We will review your case and determine if you qualify for a refund.

Damaged or expired products:

If your order arrives broken or expired, send us a photo of the affected product to our WhatsApp +506 7007-6130. In this case, we offer two options:

  • Free replacement: We will send you a new product at no cost.
  • Full Refund: We'll refund 100% of your order value.

The choice will be entirely yours.

We appreciate your trust in Bodegas Chirripó SA and we're here to ensure you have the best experience with our products.